Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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News

WITH OUR APPRECIATION!

August 7th, 2023

Rich Mountain Electric Cooperative wishes to thank our local legislators, as well as the entire 94th General Assembly, for their hard work and service.

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We’re here to serve you

July 5th, 2023

We’ve all heard the phrase “We’re here to serve you” many times. These words may sound generic, but to us, they mean everything.

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Apprentice Lineman Signing Day

July 5th, 2023

On May 19, Rich Mountain Electric President/CEO Bradly Castor and staff attended Mena High School’s signing day for seniors, where Joshua Ferguson signed a letter of intent to work for Rich Mountain Electric Cooperative after graduation as an Apprentice Lineman Step 1.

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Stay one step ahead of utility scammers

July 5th, 2023

In 2021, the Federal Trade Commission (FTC) received 5.7 million incident reports in the consumer marketplace. About half of those were identified as fraud and a quarter as identity theft.

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Youth Tour winners announced!

June 12th, 2023

Five area high school juniors will participate in the 2023 Electric Cooperative Youth Tour to Washington, D.C., in June according to Brad Castor, President/CEO, Rich Mountain Electric Cooperative.

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