“RMEC offers the latest technology to help you manage your electric account 24 hours a day/7 days a week by computer, smartphone, or tablet with a free online application called SmartHub.”
With SmartHub, you can:
Report Outages
Make a Payment
Check Your Electric Usage
Notify Member Service of Account Issues
Receive Email or Phone Alerts
Communicate Directly With The Cooperative
Download the SmartHub App.
SmartHub provides utility and telecommunications customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from Rich Mountain Electric Co-op.
Report an Outage
Did you know one of the best ways to report your outage to us at Rich Mountain Electric Cooperative is to report it using your mobile device? Using your SmartHub App to report an outage helps us know, in real time, where our lineman are needed.