COVID-19 UPDATE: All of our office lobbies are now open!

Mobile App

Download the SmartHub App.

SmartHub provides utility and telecommunications customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from Rich Mountain Electric Co-op.

Download Apple App Download Android App

Additional Features:

Bill & Pay:

Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device.

My Usage

View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface.

Contact Us

Easily contact your service provider by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates.


Provides a convenient way to monitor news that may affect your service such as rate changes, outage information and upcoming events.

Service Status

Displays service interruption and outage information. You can also report an outage directly to RMEC.


Displays facility and payment dropbox locations on a map interface.

SmartHub App