Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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News

Need assistance paying your electric bill?

July 5th, 2023

The Low-Income Home Energy Assistance Program (LIHEAP) provides help with paying cooling costs in summer months to qualifying individuals and families.

Beginning July 10, applications are accepted on a first-come, first-served basis, as long as funds are available. Businesses are excluded from receiving the benefit.

Check eligibility at your local Community Action Agency (CAA) at acaaa.org.

LIHEAP is not administered by your local cooperative, but rather through the U.S. Department of Health and Human Services and is operated by CAA.

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