Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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Products

Energy-Saving Products

Rich Mountain Electric Co-op can help improve the energy efficiency of homes with energy-saving security lights and heat pumps which can help lower your monthly energy bill.

Heat Pumps Card
Heat Pumps

You can live more safely, comfortably, and efficiently with an electric Ground-Source or Air-Source Heat Pump.

Learn More
Security Lights Card
Security Lights

Security lights are one of the safest, smartest, most convenient and most affordable forms of home and property protection available.

Learn More