Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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Important: Rich Mountain Electric Cooperative, Inc. (RMEC) will begin deploying an AMI (Advanced Metering Infrastructure) system over the next ten months. Learn more

Energy Audit

Save on your energy cost and increase your comfort.

Hard to believe, but it's true. Those small air leaks in your home can add up to big electric bills during the summer and winter months.

That's why Rich Mountain Electric offers its members free home energy audits to assist in keeping your electric bills down and your home energy efficient all year round.

Here's how it works:

A specially trained Energy Use Specialist will come to your home and evaluate the energy efficiency of the building, household appliances, electronics, your heating and cooling system, insulation and the lighting system.

Once the evaluation is complete, you'll be given a detailed list of recommendations showing you what steps can be taken to reduce your energy costs.

The written review provides you with a variety of energy savings options. You can use these recommendations to choose an option that best suits your needs.

For more information call 479-394-4140 or toll-free 1-877-828-4074.

Man adding up energy savings