Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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Vegetation Management

Benefits of Tree Trimming

Clearing trees and overgrown vegetation is vital to provide safe, reliable power to our members.

We clear certain areas in our service territory, known as rights of way, to:

  • Keep power lines clear of tree limbs.
  • Restore power outages more quickly.
  • Keep crews and members of our community safe.
  • Reduce unexpected costs for repairs.

Vegetation management improves service reliability for you - our members!

power crew trimming trees