Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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News

Powered by Purpose: October is National Co-op Month

October 8th, 2025

By Brad Castor, President/CEO

In October, electric cooperatives across the country take time to celebrate National Co-op Month and reflect on the unique advantages of being part of a cooperative. It’s also the perfect time to thank you — the members — who make it all possible.

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Be Aware of Potential Energy Scams

October 8th, 2025

By Jennah Denney

Electric cooperatives across the country are urging members to stay alert as utility-related scams continue to evolve. Fraudsters are becoming more aggressive and more convincing — using impersonation, false urgency and digital deception to extract payments or personal information from unsuspecting individuals.

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Summary of the Bylaws of Rich Mountain Electric Cooperative, Inc.

September 8th, 2025

By Brad Castor, President/CEO

Summary of the bylaws of Rich Mountain Electric Cooperative, Inc. pertaining to membership, annual meetings, representation, nominations and election procedures for electing directors. Copies of the cooperative’s bylaws are available at the cooperative’s headquarters in Mena.

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Path to Power: What it Takes to Keep Power Safe and Reliable

September 8th, 2025

When you flip a switch and the lights come on, it seems simple enough. But the journey electricity takes from generation facilities to the meter at your home is anything but simple. It’s a complex process that relies on proper engineering, safety systems and yes — your help — to keep it safe and reliable.

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Protecting Your Power: The Hidden Dangers of Damaged Utility Poles

August 7th, 2025

By: Brad Castor, President/CEO

At first glance, utility poles seem like just another part of the rural landscape — simple wooden structures lining the roads and pastures of our region. But these poles are the backbone of our electric grid, supporting the lines that bring safe, reliable power to your homes, farms and businesses every day.

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Rich Mountain Electric Delegates Attend Youth Tour

August 7th, 2025

Eli Swall, Lilly Hogg, Carlee Mounts, Kalee Mounts, Savanna White and Lauren Cruz represented Rich Mountain Electric Cooperative at Youth Tour, an all-expenses-paid educational trip to Philadelphia and Washington, D.C., from June 14-20. They were six of the 47 students representing Arkansas on Youth Tour. 

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Thermostat Optimization: Smart Thermostat Habits Lower Energy Bills

August 7th, 2025

By: Mitch Ross

I’ve been fortunate lately to do several energy-efficiency classes for communities all over Arkansas. I appreciate it when people chime in with questions or comments during the presentations. I’ve noticed that the group always stays quiet until I get to one particular topic. It’s at this point that I see folks start to have input and questions. That topic is thermostats, and how to control them for the best energy savings.

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