Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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News

Thank You to Our State Legislators

May 5th, 2025

Rich Mountain Electric Cooperative is deeply appreciative of the time, effort and dedication of the 95th General Assembly members. We are especially grateful to them for championing legislation that will assure more reliable electricity and more affordable future bills. Thank you to the following legislators for their leadership.

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Discovering the Rich History of Memorial Day

May 5th, 2025

For many, Memorial Day signifies the unofficial start of summer, marked by barbecues, lake trips and a welcome three-day weekend. However, beneath the surface of these modern traditions lies a profound history rooted in remembrance and sacrifice. This solemn day, observed annually on the last Monday of May, carries a weight of significance that extends far beyond a day off work.

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Tree Trimming Ensures Reliable Service

April 4th, 2025

Trees and power lines are a tricky combination. Without regular maintenance, they can become a real problem, especially during the growing season. That’s why you’ll see our crews out in the community, proactively trimming trees around power lines. This work is essential for keeping your lights on and ensuring a safe, reliable power supply.

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Directors Receive Certifications

April 4th, 2025

Rich Mountain Electric Board of Directors members Buddy Newbolt and Betty Smith recently received the Director Gold credential from the National Rural Electric Cooperative Association.

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Be Ready for Storm Season

March 4th, 2025

By: Brad Castor, President/CEO

Springtime brings many favorite activities like cooking outdoors, working in the yard or garden and simply slowing down a bit to enjoy life. Unfortunately, spring and summer can also create the perfect conditions for severe storms.

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Tips to Avoid Energy Scams

March 4th, 2025

Be cautious of fraudulent websites pretending to be an electric utility. Scammers often create look-alike sites to steal your personal or payment information.

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