Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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COVID-19 UPDATE: All of our office lobbies are now open!


Annual Meeting Update

January 9th, 2023

During the business session of the Annual Meeting held on Nov. 23, 2022, at the Cooperative’s headquarters in Mena, President/CEO Brad Castor reported that Rich Mountain Electric Cooperative members, voting by mail ballot, elected one director to the Cooperative’s Board. 

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From the Manager’s Desk - Keeping holidays bright and safe

December 6th, 2022

The days are counting down until family and friends arrive for holiday celebrations. There may be a number of items left on your “to do” list before the decorating is complete and you are ready to entertain guests, but be sure to keep safety at the top of that list at all times.

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What's on the pole?

December 6th, 2022

Electric utility poles can vary based on location and the voltage of power they carry. Poles often top 40 feet in height and are set at least 6 feet into the ground. Here’s the basic equipment found on a single-phase distribution pole, most commonly found in residential or rural areas.

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Co-op Members' Action Pays Off

December 15th, 2021

Thank you so very much for your quick response communicating with your state representatives and senators about the adverse impacts of House Bill 1798. 

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The Arkansas Rent Relief Program

December 1st, 2021

The Arkansas Rent Relief Program is a program that not only offers financial help to pay overdue rent, but provides assistance to pay utility bills as well. 

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