Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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News

Factors that Impact Your Energy Bills

February 5th, 2025

February brings some of the coldest weather of the year. As our home heating systems work harder and longer to keep us warm, we typically see higher energy bills.

There are a few key factors that affect electricity usage, as well as a few ways you can make a meaningful impact on home energy savings.

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The Fast-Growing Demand for Electricity

January 7th, 2025

Less than a century ago, when rural electric cooperatives first strung power lines from house to house and farm to farm, most members had but a handful of light bulbs to power. With time, they added water pumps, appliances and other electronics, but they couldn’t begin to imagine the number and variety of electrical devices in today’s homes, farms and garages.

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Rich Mountain Electric Annual Meeting Update

January 7th, 2025

During the business session of the Annual Meeting, held on Nov. 27, 2024, at the Cooperative’s headquarters in Mena, President/CEO Brad Castor reported that Rich Mountain Electric Cooperative members, voting by mail ballot, elected one director to the Cooperative’s Board. Mark Robbins certified that 6,595 ballots were mailed to the members on Nov. 4, 2024.

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EPA’s Power Plant Rule Wrong for Arkansas’ Future

December 2nd, 2024

By: Brad Castor, President/CEO

Keeping the lights on is job No. 1 for Arkansas’ 17 electric cooperatives, which provide reliable, affordable and responsible power to more than 1.2 million homes, farms and businesses across our state. 

The Environmental Protection Agency (EPA) is making our job more difficult.

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Space Heaters Can Lead to Fires, Bigger Bills

December 2nd, 2024

By: Derrill Holly

During winter, for most of us, comfort at home means heat.

Space heaters get seasonal use, but they are responsible for 25,000 residential fires a year, according to the U.S. Consumer Product Safety Commission, which pegs the annual mortality rate at 300 a year. Burn injuries associated with surface contacts with room heaters send about 6,000 people to emergency rooms every year.

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Sealed Bids for Rich Mountain Electric Cooperative Vehicles

November 27th, 2024

Beginning December 2, 2024, Rich Mountain Electric Cooperative will accept sealed bids in our Mena Office. Anyone interested may bring in their sealed envelope, marked BID ENCLOSED, or mail it to P.O. Box 897, Mena, AR 71953.  Please include a good contact phone number with the bid.

 

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