Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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Important: Rich Mountain Electric Cooperative, Inc. (RMEC) will begin deploying an AMI (Advanced Metering Infrastructure) system over the next ten months. Learn more


Grow your summer energy savings

May 6th, 2024

Fresh, homegrown food — whether it’s shopping at the local famers’ market or sharing the abundance of garden tomatoes with a neighbor — is one of the best parts of summer. It’s amazing how just a few seeds, some fertilizer and water can turn into a bounty.

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Directors receive credentials

May 6th, 2024

The Director Gold credential recognizes directors committed to continuing their education and who desire a tangible credential that demonstrates their ongoing commitment to advancing their knowledge and performing their fiduciary duty to the best of their ability.

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Accepting Sealed Bids for Used RMEC Vehicles

April 29th, 2024

Beginning May 1, 2024, Rich Mountain Electric Cooperative will accept sealed bids in our Mena Office. Anyone interested may bring in their sealed envelope, marked BID ENCLOSED, or mail it to P.O. Box 897, Mena, AR 71953

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Move over: It’s the law

April 1st, 2024

Please remember to slow down and move over when approaching roadside work zones and electric cooperative vehicles working on the side of the road. Work Zone Awareness Week is April 15-19.

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The Balance of Power

April 1st, 2024

The Electric Cooperatives of Arkansas, consisting of the generation and transmission cooperative, a statewide association and 17 local distribution cooperatives, provide a balance of power by utilizing diverse generation resources that will provide reliable, affordable baseload power for the nearly 1.2 million electric cooperative members across Arkansas.

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Restoring power safely and efficiently

March 5th, 2024

We do our best to avoid them, but there’s no way around it: power outages occasionally happen. Most of the time outages are rare and only last a few hours. But if major storms impact our area, extended outages can be unavoidable.

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