Need Help?

What are your hours?: Our normal hours: M-F, 8 am to 5 pm
How do I report an outage?: Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074
How do I pay my bill?: Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.
How do I get new service?: Apply through the website or in person at the Mena or Dierks office.

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Important: Rich Mountain Electric Cooperative, Inc. will begin deploying an AMI (Advanced Metering Infrastructure) system over the next ten months. Learn more

Pay-by-Phone Number: Starting at 10 AM on September 27th, the Pay By Phone number will change from 1-844-849-1513 to (855) 935-3284.

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Rich Mountain Electric announces the retirement of two longtime employees

August 7th, 2023

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