Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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COVID-19 UPDATE: All of our office lobbies are now open!

Willie WirehandWelcome!

From quality customer service to assisting schools, rural water districts and rural fire departments, Rich Mountain Electric Cooperative is committed to assisting the members and communities we serve.

It's all a part of our dedication as your local energy partner since 1945.

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