Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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877-828-4074  |  Report an Outage
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A Powerful History of Powering Your Future.

A Powerful History of Powering Your Future.

Rich Mountain exists to serve you and other community members with reliable electricity.

1,743 Miles of Power Line Serving More than 6300 Members.

1,743 Miles of Power Line Serving More than 6300 Members.

There's always a qualified professional ready to help, on call for you 24 hours a day

We're Always Working To Bring You Reliable, Affordable Power.

We're Always Working To Bring You Reliable, Affordable Power.

There's always qualified professionals on call for you 24 hours a day, 365 days a year, making sure that the electricity you need is available.

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Willie WirehandWelcome!

From quality customer service to assisting schools, rural water districts and rural fire departments, Rich Mountain Electric Cooperative is committed to assisting the members and communities we serve.

It's all a part of our dedication as your local energy partner since 1945.

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