Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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Net Metering

Bring your own solar.

The term “net” comes from the fact that electricity produced by your renewable generation is subtracted from your total bill.  In simple terms, we take the kWh that is produced from the renewable generation and subtract it from your total energy usage (kWh). If you happen to produce more than you use for the month, any remainder is carried over and applied to your next month’s bill. The excess generation will continue to accumulate until the credit is utilized or after $100 or more has accumulated in a 24-month period at the avoided cost rate upon member’s request. RMEC members considering any type of renewable source of electric generation, are highly encouraged to contact Rich Mountain Electric by calling 479-394-4140.
 

Solar cell system diagram

After you have downloaded the above Interconnection of Distributed Resources Policy you can complete the Application and Acknowledgement Form below.

Terms and Conditions

1. Applicant has either received a copy of or been free to view the Cooperative’s IDR Policy, including all of its attachments, on the Cooperative’s webpage;

2. Applicant is a member in good standing of the Cooperative and not a public utility;

3. Applicant must execute a separate version of this Application and Acknowledgement Form and any required non-refundable deposit for each different Interconnected Distributed Resources facility (whether difference is by ownership or leased status, location, energy source, or installed capacity) that Applicant is considering and in order to commence the application process with respect to any and each Interconnected Distributed Resources facility;

4. Applicant will at all times fully comply with the Cooperative’s IDR Policy and all applicable state and federal rules and requirements, and timely pay any fees, deposits, charges called for thereunder;

5. Regardless of where it is constructed, if its proposed interconnected Distributed Resources facility is constructed as either a stand-alone unit or structure or as an attachment to a non-residential structure, Applicant will provide the Cooperative with a color copy of its Permit (see Arkansas Fire Prevention Code, Vol. II, section 105) at the time the Eligible Member demonstrates to the Cooperative that the Distributed Resources facility is first ready for interconnection, in aid of satisfying Applicant’s burden and responsibility to demonstrate that the facility has been capably developed and constructed, of which the Cooperative is the sole judge; 

6. If its proposed interconnected Distributed Resources facility is constructed in a town, city, or county  with a Building Official (as defined in the Arkansas Fire Prevention Code), Applicant will provide the Cooperative with a color copy of its Permit (see Arkansas Fire Prevention Code, Vol. II, section R105; Vol. III, section R105) and a color copy of its Certificate of Occupancy (see Arkansas Fire Prevention Code, Vol. II, section 111; Vol. III, section R110) at the time the Eligible Member demonstrates to the Cooperative that the Distributed Resources facility is first ready for interconnection, in aid of satisfying Applicant’s burden and responsibility to demonstrate that the facility has been capably developed and constructed, of which the Cooperative is the sole judge;

7. * If Applicant intends to lease the interconnected Distributed Resources facility from a third party, Applicant has attached hereto the lease* that will be or has been signed for the interconnected Distributed Resources facility, in aid of satisfying Applicant’s burden and responsibility to demonstrate that the facility will be capably developed, constructed and operated, maintained and repaired, of which the Cooperative is the sole judge; (Specific dollar figures within this lease may be blacked out because they are not needed for purposes of the Cooperative’s review.)

8. ** If Applicant owns the land on which the interconnected Distributed Resources facility is constructed, Applicant has attached hereto a copy of a current year property card for the land from the County Assessor’s office confirming that the land is owned by Applicant, in aid of satisfying Applicant’s burden and responsibility to demonstrate that the facility will be capably developed, constructed and operated, maintained and repaired, of which the Cooperative is the sole judge;

9. *** If Applicant leases the land on which the interconnected Distributed Resources facility is constructed, Applicant has attached hereto a copy of the lease granting Applicant legal rights to use the land for installation and operation of an interconnected Distributed Resources facility, in aid of satisfying Applicant’s burden and responsibility to demonstrate that the facility will be capably developed, constructed and operated, maintained and repaired, of which the Cooperative is the sole judge;. Applicant agrees that any Standard Interconnection Agreement that Applicant signs with the Cooperative will terminate on the same date as the lease termination date described in the attached lease; (Specific dollar figures within this lease may be blacked out because  they are not needed for purposes of the Cooperative’s review.)

10. Applicant’s email is for purposes of receiving communications from the Cooperative; and

11. Applicant will not assign or attempt to assign any Standard Interconnection Agreement that Applicant signs with the Cooperative without first securing the Cooperative’s written consent which Applicant acknowledges may be withheld by the Cooperative.

*Required