Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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Important: Rich Mountain Electric Cooperative, Inc. (RMEC) will begin deploying an AMI (Advanced Metering Infrastructure) system over the next ten months. Learn more


Rich Mountain COVID-19 Response

Because the health and safety of our members and employees remain a high priority, we have reopened lobbies carefully while taking best safety practices into consideration.

  • May 31, 2021

    Public health emergency in Arkansas expires.

  • May 10, 2021

    Rich Mountain resumes service disconnects for non-payments

  • May 3, 2021

    AR Public service Commission lifts moratorium on service disconnects in Arkansas

  • March 8, 2021

    Rich Mountain once again reopens lobbies while following the CDC recommendations

  • January 4, 2021

    Rich Mountain Electric closes lobbies again due to rise of positive COVID-19 cases in the county.

  • July 8, 2020

    Rich Mountain reopens lobbies while following the CDC recommendations

  • April 10, 2020

    AR Public Service Commission issues moratorium and suspends service disconnections for public utilities in Arkansas

  • March 18, 2020

    Rich Mountain closes lobbies & conducts business in drive thru to limit the spread of COVID-19

  • March 11, 2020

    Governor Hutchinson declares public emergency in Arkansas