Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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Pay By Mail

Mail your payment to us

Use the envelope provided with your bill to send your check payment and remittance stub at the bottom of your bill to:

Rich Mountain Electric Cooperative, Inc.
P.O. Box 897
Mena, AR 71953

When mailing your payment without your payment stub, please include your name, service address, and electric account number to ensure your account is properly credited.