Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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COVID-19 UPDATE: All of our office lobbies are now open!

Security Lights

Let's look on the bright side.

Security lights for homes, farms and business let you look on the bright side with safety and convenience. That's because you're adding protection for your family and property by removing dark shadowed areas from your premises.

Security lights are one of the safest, smartest, most convenient and most affordable forms of home and property protection available. And they give you and your family greater peace of mind. So why not look on the bright side today?


If you have any questions about installation or costs associated with obtaining a security light for your property, please contact a Rich Mountain Electric Cooperative customer service representative at 479-394-4140 or 877-828-4074 toll free.

LED security light