Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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News

Automatic Payments, Automatic Protection

February 5th, 2026

Enrolling in autodraft payments with Rich Mountain Electric can help prevent certain types of utility bill scams.

If a scammer contacts you with fake disconnection threats, you can rest easy knowing your bill is paid automatically through a pre-arranged, secure channel. Autodraft payments also eliminate the risk of exposing checks and personal banking info through the mail. Enroll in autodraft payments to stay on track and avoid certain scams.

Visit rmec.com/automatic-bank-draft to enroll.

Automatic Payments, Automatic Protection

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