Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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News

Director receives national certification

March 1st, 2023

Director Tommy Miller recently received the Credentialed Cooperative Director (CCD) certificate from the National Rural Electric Cooperative Association (NRECA).

An ever-changing business environment has imposed new demands on electric cooperative directors, requiring increased knowledge of changes in the electric utility business, new governance skills and a solid knowledge of the cooperative principles and business model. Rich Mountain Electric has a commitment to work through Arkansas Electric Cooperative, Inc. (AECI) and NRECA to sharpen this body of knowledge for the benefit of their electric cooperative consumer owners.

Director receives national certification

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