Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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Important: Rich Mountain Electric Cooperative, Inc. (RMEC) will begin deploying an AMI (Advanced Metering Infrastructure) system over the next ten months. Learn more


The Balance of Power

April 1st, 2024

The Electric Cooperatives of Arkansas, consisting of the generation and transmission cooperative, a statewide association and 17 local distribution cooperatives, provide a balance of power by utilizing diverse generation resources that will provide reliable, affordable baseload power for the nearly 1.2 million electric cooperative members across Arkansas.

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Restoring power safely and efficiently

March 5th, 2024

We do our best to avoid them, but there’s no way around it: power outages occasionally happen. Most of the time outages are rare and only last a few hours. But if major storms impact our area, extended outages can be unavoidable.

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Clearing the path to reliability by Anne Prince

March 5th, 2024

Trees are majestic, beautiful and good for the soul. But we also know that our members depend on us to deliver reliable power to homes and businesses. Electric cooperatives strive to balance maintaining the beautiful surroundings we all cherish with ensuring reliable electricity.

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Prioritizing home energy savings By Mitch Ross

February 6th, 2024

As you might imagine, my profession in the energy-efficiency field gives me extra authority as I strive to do what any good stereotypical dad does — go around the house telling my family to “Turn off lights!” and “Leave the thermostat alone!” and “Shut the doors!” I use these dad-like refrains more often than I’d like to admit.

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How winter weather impacts reliability

February 5th, 2024

When outdoor temperatures drop, our electricity use increases. That’s because we’re doing more activities inside, and our heating systems are running longer and more often to counteract colder outdoor temperatures.

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Annual Meeting update

January 4th, 2024

During the business session of the Annual Meeting held on Nov. 22, 2023, at the Cooperative’s headquarters in Mena, President/CEO Brad Castor reported that Rich Mountain Electric Cooperative members, voting by mail ballot, elected one director to the Cooperative’s Board. Mark Robbins certified that 6,550 ballots had been mailed to the members on Nov. 2, 2023.

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