Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone 855-935-3284, Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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877-828-4074  |  Report an Outage | Outage Map
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Happy Thanksgiving

November 6th, 2026

We are thankful for …

  • Our member-owners.
  • Our dedicated, skilled employees.
  • Our unwavering commitment to safety.
  • Our deep roots in the local communities we serve.
  • Our Seven Cooperative Principles that guide us.
  • Our mission to provide reliable, affordable and responsible power.

Our offices will be closed Nov. 26–27 for Thanksgiving.

Happy Thanksgiving

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