Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone 855-935-3284, Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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News

Secure Smart Devices: October is Cybersecurity Awareness Month

October 5th, 2026

Your smart thermostat, security camera, video doorbell and other connected devices make life more convenient — but they can also be targets for cybercriminals if they're not properly secured. Remember to change default usernames and passwords, use strong, unique passwords for each device and enable multifactor authentication when available. A few simple steps can help keep your personal information and smart devices safe and secure.

Secure Smart Devices: October is Cybersecurity Awareness Month

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