Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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News

Keep the Season Bright and Your Electric Bill Light: Surprises Are Wonderful Under the Tree, But Not On Your Monthly Statement

December 10th, 2025

Enroll in budget billing and keep your monthly payments as steady as Santa’s sleigh. By averaging your annual energy use — especially during those high-demand heating and cooling months — you’ll enjoy predictable, surprise-free bills all year long.

Give yourself the gift of peace of mind this season. Enrollment is free and easier than untangling Christmas lights. Just call one of our helpful Member Service Representatives at (877) 828-4074 or visit rmec.com/fixed-budget-billing to get started.

Enroll today in Rich Mountain Electric’s budget billing!

Keep the Season Bright and Your Electric Bill Light: Surprises Are Wonderful Under the Tree,  But Not On Your Monthly Statement

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