Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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News

Thank You to Our State Legislators

May 5th, 2025

Rich Mountain Electric Cooperative is deeply appreciative of the time, effort and dedication of the 95th General Assembly members. We are especially grateful to them for championing legislation that will assure more reliable electricity and more affordable future bills. Thank you to the following legislators for their leadership.

  • Sen. Jimmy Hickey, Jr., District 4
  • Sen. Terry Rice, District 5
  • Rep. John Maddox, District 86
  • Rep. DeAnn Vaught, District 87
Thank You to Our State Legislators

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