Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

Thanks for your message. We’ll follow up soon.

There was a problem submitting your request. Please try again.

News

The Cooperative Difference

October 31st, 2024

The retirement of capital credits is the tangible demonstration of your ownership in Rich Mountain Electric Cooperative (RMEC). As a member-owned cooperative, RMEC operates as a not-for-profit utility. This is accomplished through the retirement of capital credits.

What are Capital Credits?

Any profits made by the cooperative are referred to as margins. At the end of each year, the margins (profits) are allocated to each member in proportion to the amount of electricity purchased. The more electricity purchased, the greater the share of the margin allocation that will be made to the member’s capital credit account. When the allocated funds are returned as capital credits to the cooperative’s members, those capital credits have been retired.

Assets of the cooperative are owned collectively and held in common by all of the member-owners. From the time the margins are generated until they are returned, this money is put to work within the cooperative, minimizing debt financing and strengthening our financial position.

Before distributing the capital credits, your board of directors at RMEC must first consider the financial condition of the cooperative and the needs for capital funds for the coming years. The amount of the retirement set by the board of directors is an amount that will maintain the financial integrity of the cooperative.

 

 

The Cooperative Difference

‹ All News