Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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News

Dig Safely - Know what’s below before digging

April 1st, 2024

April is a great time to start outdoor projects. It’s also Safe Digging Month. Remember to practice safe digging by contacting Arkansas 811 first by phone or online at arkansas811.com. The service is free! Whether you’re planting a tree or building a fence, you are required by law to contact Arkansas 811 before you begin digging. Contact the service at least two days before you plan to dig, and mark the desired excavation area with white spray paint.

After your request is submitted, buried lines will be located and marked in a designated color. Underground electric lines are marked with red paint or flags. Any utility lines behind the meter belong to the property owner and will not be marked by the cooperative.

After the lines are marked, use safe digging methods to dig outside of the indicated markings. Let’s work together to protect underground utility lines and ensure a safe environment for all.

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