Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

Thanks for your message. We’ll follow up soon.

There was a problem submitting your request. Please try again.

News

Annual Meeting update

January 4th, 2024

During the business session of the Annual Meeting held on Nov. 22, 2023, at the Cooperative’s headquarters in Mena, President/CEO Brad Castor reported that Rich Mountain Electric Cooperative members, voting by mail ballot, elected one director to the Cooperative’s Board. Mark Robbins certified that 6,550 ballots had been mailed to the members on Nov. 2, 2023.

The Election Committee, consisting of Phillip Hatley, Sharon Cole and Ronney Fields, certified that a total of 875 valid ballots had been returned. The results of the balloting were as follows: District # 3 Mark Robbins 838 votes

Chairman of the Board Buddy Newbolt presided at the Annual Meeting. President/CEO Brad Castor reviewed several key items covered in the annual report mailed earlier to the Cooperative’s membership. He also reported on the Cooperative service and personnel survey that was included with the ballot. Kody Chapman, CPA, of Heard, McElroy & Vestal, LLC. presented the independent audit report. Members who wish to examine the report may do so at the Mena office. He also reported on the election of the director. Office Manager Chris Parker announced that the winner of the drawing from the ballot envelopes was Kathy A. Murphy. The Board of Directors held officer elections after the Annual Meeting. Those elected to officer positions were as follows: Buddy Newbolt of Cherry Hill, Chairman; Larry Dunaway of Mena, Vice Chairman; and Mark Robbins of Alder Springs, Secretary-Treasurer.

Notice to any member who had questions or specific service problems noted on their ballot: Since the Cooperative’s ballots are secret, we have no way of knowing who you are. Please notify the Mena or Dierks office of your request. Please call Mena at (479) 394-4140 or (877) 828-4074 or Dierks at (870) 286-2012.


‹ All News