Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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News

Ways Cooperatives Grow

October 4th, 2023

October is National Co-op Month, and Rich Mountain Electric Cooperative is joining cooperatives across the U.S. to celebrate. Co-ops come in all shapes and sizes, but they each have a common goal: to provide goods or services for the members of the co-op.

Electric co-ops exist to serve our members. Our priority is to provide reliable, affordable and responsible energy to our local communities. Because we are led by you, the members we serve, we can evolve to meet your needs.

This October, as we celebrate Co-op Month, we’re focusing on the ways “Coops Grow” for our members.

Co-ops Grow Communities: Co-ops help communities grow by promoting economic empowerment, fostering community engagement and supporting the unique needs of co-op members. Concern for Community is one of our core principles, and being community-focused is essential to everything we do.

Co-ops Grow Together: Co-ops are all about cooperation, not competition. That’s why electric co-ops work together to share lessons learned, successful strategies and better ways to serve our members. We’re better when we grow together!

Co-ops Grow Tomorrow’s Leaders: Electric co-ops serve as fertile ground for growing tomorrow’s leaders through a variety of youth engagement programs. Whether through school demonstrations, community events or the Electric Cooperative of Arkansas Youth Tour program, we’re committed to providing opportunities for local youth to learn and thrive in our community and beyond.

Co-ops Grow for You: Your satisfaction is our No. 1 goal. It’s why we were formed many years ago to fulfill a uniquely local purpose. We’ve come a long way since then, and your needs continue to evolve. That’s why we’ll never stop growing for you!

1st image headline: Lineworkers Blake Starks, Beau Fitzgerald, Ethan Turner and Jason O’Neal work to serve our members.

2nd image headline: Lineworker Britt Hobson and all our employees make providing affordable, reliable and responsible power for our members a top priority.

 

Lineworker Britt Hobson and all our employees make providing affordable, reliable and responsible power for our members a top priority. Lineworkers Blake Starks, Beau Fitzgerald, Ethan Turner and Jason O’Neal work to serve our members.

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