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What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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Celebrate the power behind your power - Lineworker Appreciation Day is April 10

April 3rd, 2023

On April 10, Rich Mountain Electric Cooperative is celebrating our amazing lineworkers that power our lives! Regardless of the time of day or challenging weather conditions, lineworkers ensure our members have safe, reliable electricity for everyday life.

Being a lineworker takes years of specialized training, ongoing education, dedication and a sense of service and commitment, which truly sets them apart. While our lineworkers are some of the most visible employees at our coop, we can’t forget our team of highly skilled professionals working behind the scenes. Our engineers, member service representatives, information technology experts, billing and finance teams are just a few of the folks working together to serve our members.

Join us in the celebration! Leave a comment of appreciation for our lineworkers and cooperative employees on our #ThankALinewoker Facebook post.

Celebrate the power behind your power - Lineworker Appreciation Day is April 10

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