Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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Important: Rich Mountain Electric Cooperative, Inc. (RMEC) will begin deploying an AMI (Advanced Metering Infrastructure) system over the next ten months. Learn more

Application for Service

The bylaws of Rich Mountain Electric Cooperative, Inc. require any person, firm, association, corporation, or body politic or subdivision to be a member of Rich Mountain Electric Co-op, Inc.  by making a written application for membership therein, to purchase electric energy. A husband and wife may apply for joint membership, which constitutes one (1) membership.

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(Only jpg, pdf, png, jpeg are allowed)

Service Information

A special program is available to the members who qualify as elderly (at least 65 years old) or handicapped (as defined by Arkansas Public Service Commission Rules.)

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(Only jpg, pdf, png, jpeg are allowed)

I authorize Rich Mountain Electric to electronically debit my account monthly, for the amount stated on my bill(s) and if necessary, electronically credit my account to correct erroneous debits.  I understand this authorization remains in full force and effect until I notify Rich Mountain Electric in writing, at least five days before the due date.