Need Help?

What are your hours?

Our normal hours: M-F, 8 am to 5 pm

How do I report an outage?

Mena office: 479-394-4140
Dierks office: 870-286-2012
Toll Free: 877-828-4074

How do I pay my bill?

Use the Pay Now link, automatic bank draft, smarthub App, Pay by phone (1-844-849-1513), Pay in person at the office (convenient drive-thru), or pay by mail.

How do I get new service?

Apply through the website or in person at the Mena or Dierks office. 

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Important: Rich Mountain Electric Cooperative, Inc. (RMEC) will begin deploying an AMI (Advanced Metering Infrastructure) system over the next ten months. Learn more

Pay in Person

Visit any of our office locations to pay your electric bill in person.

Office/Drive Thru:
Monday - Friday 8:00 am – 5:00 pm

We also offer a convenient night depository located next to the drive thru window at both locations.

Headquarters Office
515 Janssen Ave.
PO Box 897
Mena, AR 71953
479-394-4140

Toll Free 1-877-828-4074

District Office
803 Hwy 70 W
PO Box 121
Dierks, AR 71833
870-286-2012